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Click the link below for instructions to test internet speed and quality from your Fire TV Stick....
HOW TO UPDATE CHANNELS AND TV GUIDEHow to Update TV Guide and Channels for TV KINGS MATE (TIVIMATE) To download the latest TV...
How to Upgrade TV Kings AppsLIVE TV UPGRADE INSTRUCTIONS For Best performance and to fix any issues you are having when...
How to access Web Player?Go to the website below on your phone, tablet, computer, or laptop. Note: Saving your password on...
How to fix all channels freezing, buffering or not loading?Please follow the steps below if ALL your channels are freezing. **PLEASE NOTE: If you attempt...
How to fix and report a channel not loading?Please use the steps below before reporting a channel. Please note this guide is only to report...
How to install TV KINGS Apps (Fire Stick & Mobile)Please choose the link for the type of device or service you are trying to install. FIRE TV...
NO SOUND IN TV KINGS APPIf there is no sound when using the app, first make sure your TV is not on Mute and the volume on...
No Channels Showing in TV KINGS Mate AppThis happens when the username and password you entered was incorrect or your account is expired....
TV Guide Not UpdatedORIGINAL TV KINGS APP INSTRUCTIONS If your TV Guide is not showing updated information, please...
The app sometimes wont start, stops or kicks me outProblems such as being kicked out of the app or the app stopping can simply be resolved by...
What hardware is recommended?The best hardware we recommend is: (Good to Best) 1.) Fire Stick 4K $49 (not the normal...
What is my Username & Password?You can also retrieve your username and password from the customer portal using the steps below....
